The DigitalRV Blog

After a busy and exhausting day, and a quick nap, I got on the phone with Kyocera. Rather than going direct to my contact there I decided to use their 800 number, and see how their return process worked. Maybe I should have gone through my contact…..

Then again, it’s better this way, as it helps people understand how these things work now.

Calling in to their “returns” type line (1-800-349-4478) I was greeted by Allen. As far as phone support personnel, Allen is a good one! We went through the details of my issue, the ticket number, and the resolution supplied by D-Link last week. The KR-1 is Kyocera Branded, but D-Link does the initial tech support.

Allen gave me a return authorization number. What does that mean? It’s a number that says it is okie dokie to return a defective product to them. I need to have the number on my shipping label, and in the return box as well.

After receiving my return, Kyocera will send me a check for the amount I paid, plus shipping and handling. Hmmmm. I didn’t like where this was going.

Sure enough, the next step was for me to order a replacement, and put it on my credit card. I’ve got to tell you, this new policy with hardware vendors is getting old. I had the same experience with HP last year, and I documented it in the book. Vendors now no longer seem to want to swap bad equipment for good. So, you’ve got to pay them, or at least give your financial information as an intermediate step. Not great policy guys!

Normally, I will not agree to this type of scenario. But the KR1 is useful and necessary for what I’ll be doing while traveling. If I’m going to work from the road, the device is necessary. So, my new KR1 will be shipped to my dad’s place by Wednesday. I’ll have to arrange pickup after. The old KR1 will be shipped tomorrow, and some point down the road I’ll get a refund check.

I’m sure if I’d gotten in touch with my contact at Kyocera I could have skipped this whole process. But what good will it do readers? None. So the better bet was to try out the process, and let you know how it works.

Overall, I’m satisfied with the experience with Kyocera’s support and return. I’d give them a C+. The first level support person was a disaster. The third level support person helped recover the situation. And the returns person was helpful and pleasant, explaining the entire process.

What would have worked better? The firmware installing successfully, and me writing a 2 paragraphy explanation of how easy it worked. Better luck next time!

Yes, installing a new product on a system running an operating system created by the same company can still run into trouble!  It’s not surprising.  And from the tech geek stand point, one can happily say, “It’s not a bug, it’s a feature.”  ;)  How you arrive there is anyone’s guess.

As I’m preparing things to begin rolling across the country in search of a new state to hang my hat, I decided to get the latest version of Microsoft’s mapping program.  I’m still thrilled with my Garmin GPS, and wouldn’t trade it for anything.  But I’ve found Microsoft’s product useful for trip planning, and cross referencing with other travel documents I have.

So, the other day I popped by a Best Buy and rounded up the latest Streets & Trips.  Tossed the disk in, followed the exciting pop up menus, and spent some time while munching on a rice cake.  Right as the installation looked ready to wrap up…..BAM.  An error message.

Error message:  Error 1402.

Ugh.  I went on to the net, and began looking the issue up.  There were multiple references to this problem with Microsoft office, and other microsoft products.  I went directly to their web page and looked up the error.  Sure enough, happens on many of their products.  No real explanation why, just how to work around it.

The fix requires users to get into their Registry, and edit / delete some keys.  What does that mean in English?  Well, it means you need to get into a very important component in your system, and delete items that could potentially harm your system.  If you follow the instructions you’ll be fine.  But editing the items in the registry is like bouncing a ball in a mine field.  Be Careful!

More than advising readers about a particular error, I wanted to point out that products made by the same company don’t work off the bat all of the time.  Doesn’t mean your computer is broken.  Doesn’t necessarily mean the software is broken. It might mean that a company’s testing and launch of products is pathetically sloppy at times.

In the end, before returning products, check the web.  Write down the EXACT error.  Typing in a partial error message might confuse you.  If you look at the link above, there are many flavors of the 1402 error.  And it happens with many different software pacakges.  You wouldn’t want to follow the fix instructions for Office while trying to repair Streets & Trips. 

Funny, I only have these types of problems on one of my computers.  The other one, with a different operating system, never gives me such grief. 

No luck raising Kyocera yesterday.  However, I believe I’ll be swapping for a replacement, so that’s a positive.

I’m happy to report I did get a response back from a contact I have a Kyocera.  I’ll be passing along the initial interaction with the level 1 tech support.  Folks intimdated by tech items would be bullied off the phone quickly, and that’s not what buyers want for sure.  It’s also not what companies want if they value future sales.

I’ll be asking further about what’s up with the firmware updates.  But I certainly wouldn’t advise trying one yet.  Maybe that’s still coming along.

As readers know, I’ve become a big fan of the KR1 over the past few months. It’s worked well when and where I’ve needed it. That’s why I’m a little disappointed to post the following write up, but hopeful that the right thing will still happen.

Before pushing out this weekend, I thought I should do the Firmware Upgrade available on Kyocera’s site for my KR1. The update is located at http://www.kyocera-wireless.com/kr1-router/firmware.htm

I would strongly advise against doing this particular firmware update. After following the Adobe Acrobat instructions, I found my KR1 was not talking to me any more. First thought, “Oh no”.

I called the support number that’s posted on Kyocera’s page, and was disappointed to learn they weren’t open until 6:00 a.m. PST. So I waited until 10 EST to call them.

Standard First Level Support Answers

Now, I’m no novice when it comes to technology. I know how to trouble shoot a problem. However, I’m also ready for tier 1 tech support. And boy, did I get tier 1 tech support.

The support number is actually with D-Link. They put together the router stuff for the KR1. I explained to the support person what had occurred. The first thing the support person said to me after my explanation was, “You shouldn’t have done the firmware upgrade without calling us first.”

Nowhere on Kyocera or D-Link’s web sites does it say that you need to call before doing a firmware upgrade. Not the greatest start to a conversation, I’ll say that.

The tech support person then walked me through attempting to connect with the KR1. No dice. Finally, I was advised to power off the KR1, hold in the reset button, and power it on. The status lights were different, and I could get into the KR1. The standard configuration screen was no longer there though. Instead a plain firmware upgrade screen was there.

We attempted the upgrade again, to no avail. The tech support person then suggested I try it with my windows machine instead of Macintosh. Being in the tech business for many years, I know that will yield nothing, except getting me off the phone. This is a standard tactic used by level 1 support when they don’t want to deal with the issue any longer.

I advised the support person that I already knew what the end result would be, and that I wanted further assistance. Initially, he told me that it was my own fault for doing the firmware upgrade without calling them first, and that I shouldn’t have done it. More specifically, he suggested I should never have done the upgrade. I pointed out most manufacturers recomend upgrades, and that’s why they make them publicly available on their product sites.

He provided me with my case number, and transferred me to a level 3 support person. It was clear, he felt this was my problem.

Level 3 Support - Where the helping begins
Jason, the level 3 support person at D-Link, took an entirely different approach. He apologized for the lower level support person, and attempted to work through my problem. After further investigation, Jason suggested that something in my router must be defective. He provided me with the Kyocera phone number (800-349-4478) to call and request a replacement. I was also provided with the following in e-mail regarding my case:

Turn off the KR-1 router for 5 minutes.

Attempt a Ping Test:
1. Go to Start and then click Run.
2. In the Run window type “cmd,” then click OK.
3. On the DOS prompt type “ping 192.168.0.1″ and then press Enter.
(Sent= 4 Received= 0 Lost= 4)

The router firmware was already defective, the configuration page of the router can’t be accessed.

*Solution Provided: I advised Richard to call this number “1-800-349-4478″ so he can get advise on how to get a replacement for the router.

Replacing is hard to do (on holidays)

Unfortunately, I guess that support line is on holiday today. I got their “weekend” greeting. Doesn’t work out well for me. I’m leaving on Sunday to go to a state park closer to my old home. So, it looks like I’ll have to wait through the weekend to look into getting a replacement for my KR1.

That means I’ll be operating off of my Windows Laptop exclusively. I suppose, as the first level tech support at D-Link suggested, it’s my own fault.

Learning from this experience

I’m posting this entry today not to pick on the KR1, but more to put a spotlight on dealing with tech support. First level support is not very useful. They’ve got a script to walk through the standard questions. Sometimes they might interject something not on the script, when they really shouldn’t. The fellow I spoke with today did just that telling me I shouldn’t have upgraded my firmware. Uh, that’s why the upgrades are made publicly available, so customers will use them to enhance / fix / etc the product!

When confronted with a support person who tells you it’s your own fault for followin manufacturer instructions, make sure you do not let them terminate the call. Request a higher level support person. Don’t be shuffled off with a useless task like trying to do the upgrade from another computer.

Bottom line, if a thing was working before you did an upgrade, and it stopped working after attempting the upgrade, your problem probably lies with the upgrade! Don’t be bullied off the phone.

High & Dry Without My WiFi!

So, when I set out on Sunday I’ll be without my KR1’s functionality. And I can’t even place a request for one today. Bummer on multiple fronts. But next week, they’ll be my first call.

Surprised? Don’t be. The KR1 is a good product. Sometimes product patches screw up a system. I’ve seen it many times in wireless. Upgrading a Lucent switch, something goes wrong, you need to back the upgrade out. An entire night wasted, weeks or months of planning put on hold. So, this is a small bump in the grand scheme of things.

But, don’t dismiss this just yet. Now we get to find out how well Kyocera will stand behind their product, and how far they’ll go to satisfy a customer. That’s when you’ll really know if the product is a winner!

I’ll update you next week. Will I be “sans” KR1, or will I be back with my WiFi. I’ll tell you soon!

I posted this at the digital rv forum, but thought I’d post it here as well.

I know several folks are considering mobile internet right now, so I thought I’d provide an update.

I’m using the KR1 with Verizon’s Data plan (if you haven’t read before).

So far, the KR1 is working well here in VA.  In total, I’ve used the setup in NH, MA, NY, PA, & VA.

While in PA I was on extended network on my phone, and could not connect to the Verizon data network.  10 minutes from where I stayed there was Verizon coverage!  Go figure.

I’ve noted a new “flakey” item with the KR1, or the Verizon network.  Not sure which it is.  When I first start it up, I will lose connectivity within 5 minutes.  I’ll restart it, and it will happen again.  After a final reset (the KR1 resets itself, or I reset it) everything is cool, and the thing will stay up for hours until I turn it off.  I suspect it has more to do with the wireless network connection and less to do with the KR1.

My best bet at testing this theory is to hook up the card to my windows laptop and see if I keep a connection, or if I have to reconnect several times.  I’ll try that out tonight.

So far though I’m happy with my purchase & my plan.  Before you get one of these, check out the provider’s claimed coverage and see if it suits your needs for where you plan to travel.  I’d love to have satellite some day, but for the moment I think my network access needs are covered.

Day 2 of the transition into full timing.

Sure, I haven’t gone too far, but it’s still full time rv’ing folks.

I’ve now been using the Kyocera full time for well over 24 hours. And it has performed extremely well. Right now, I’m in a network area that is 1X data only (slower than EVDO). On top of that, I’m right on the fringe of service.

So, how is the KR1 working? Well, you’re reading this blog, right? It must be working. The blog is being updated!

In general, I’m satisfied with the KR1. The one issue I have noticed is when I lose the cell network’s service, the WiFi seems to drop out too. The KR1 seems to reset itself when it reconnects to the cellular provider.

While that isn’t a huge deal, it is a small annoyance. If I were transfering data between 2 computers using the WiFi, I would lose my transfer. I’m unsure why the KR1 seems to fully reset when it loses cell signal, so I’ll be doing some reading on their website soon.

I will say, I’ve been spoiled by my cable modem over the years.  It’s like drinking straight out of a fire hose!  The 1X network is like drinking out of the kindergarten bubbler! 

Guess I’ll have to take a ride tomorrow and see if I can find some EVDO coverage in the area.  Looking to find a fire hose!

Airstream Life’s winter issue is finally out, and I can finally post something further regarding the Yamaha testing I got to do last fall. I always wait to get into a lot of detail on items that will be appearing in other articles, so I’ve been patiently waiting to post this review.

I had the opportunity to review several Yamaha portable generators for Airstream Life Magazine. As I’m already very familiar with Honda’s lineup, getting hands on experience with Yamaha’s generators was fantastic!

The generators supplied for the Airstream Life Review were the Yamah EF 1000, 2400, 2800, and 3000. Overall, the entire lineup was great. Each generator met or exceeded the manufacturer’s specs. In the coming weeks I’ll go into deeper detail on each unit. For today though I thought I’d focus on the 2800.

Why pick the 2800 to start with here? Simple. After all the testing I decided to purchase a Yamaha. At the time of the tests I was shopping for a larger generator for my RV adventures. While I already travel with a Honda EU 1000, I wanted something that would supply enough power to run my AC and Microwave occasionally while boondocking. Three out of the four Yamahas I reviewed could provide me with that power (2400, 2800, 3000), but in the end, I selected the 2800. Now, why did I pick that one?

Size Matters When Going Solo

Of the tested generators that could power air conditioning and microwave, the 2800 weighed in at a mere 64 pounds. The 2400 was 70+ pounds, and the 3000 weighed more than me. The 2800 was lighter because it didn’t have the sound muffeling casing like the 2400 and 3000. Even without that sound deadening material though, the 2800 was still very quiet.

Running all 3 side by side, the 2800 was by far the loudest. In all honesty, if you are looking for a super quiet generator I’d select the 3000. But when making a purchase most shoppers are ususally looking for more than just 1 feature, and the case was the same with me.

Yamah’s 2800, with it’s open case design, was the easiest of the 3 generators to lift, carry, and cart around on my own. While the 2400 came in at a similar weight, it wasn’t as easy for me to move around due to the wider & thicker size of the unit (probably due to the sound muffeling case). The 3000, while it had a nice set of wheels on it, required a good deal to move, and would be better with 2 people. Since I’m planning several solo trips this year, the 2800 was the right choice for size.

The features you need

All of the Yamaha generators reviewed had “eco throttles”. That means the generators will run up to the power load you require. If you require less than full output, the generator will throttle down. That saves you fuel, and reduces the noise output of the generator!

While all 4 generators had eco throttles, only 3 had eco throttle kill switches. The 1000, 2800, and 3000 all had switches that could turn the eco throttle off. The 2400 did not have that switch. Maybe that doesn’t sound like a big deal at first, but it was to me.

The initial startup power of my Air Conditioner unit is over 2000 watts! That’s a great deal of “surge demand”. When running the generators they’re operating only to the current demand, and no more. So, when kicking on the Air Conditioner, the generators need to “power up” to that load. Intial startup of the AC hits the generator with the surge in demand, and the generator powers up. My personal preference…I’d like to have the generator running at full capacity prior to hitting it with a spike in demand. Since the 2400 did not have the eco-throttle kill switch, it fell out of the running for my personal needs (I was really considering it for my next generator). That left me with the 2800 & 3000 to choose from.

In addition to the eco-throttle kill switch, the 2800 also offered a 30 Amp output along with 2 20 Amp outputs. The 3000 did as well. The 2400 did not offer a 30 Amp output, only 2 20’s. Since my trailer is setup for 30 Amp I liked seeing that I could provide it with the 2800.

Personal Choice is Everything!

In the end, it all came down to my personal preferences. For me, I wanted a lighter weight generator. Also, I felt the eco-throttle kill switch was important to me when starting up my Air Conditioner. And finally, having the 30 Amp output was a definite plus.

On the down side regarding the 2800, it is louder than the rest of the Yamaha lineup I looked at. But it is still very quiet in comparison to generators found in Class A motorhomes. It’s well within all park standards! And when I set it behind my trailer it doesn’t sound very loud at all.

In my opinion, the Yamaha EF 2800 has a great deal to offer to any RV owner! When you’re shopping for a portable generator, either first time purchase or replacement, give this little power house some consideration!

While I don’t intend on updating daily regarding the KR1, I thought one additional follow up is in order.  The unit has now been in my possesion for more than 24 hours, and it’s had a good deal of use!

So far the KR1 has been functioning very well, with one exception that I’m trying to figure out.  I’m uncertain if it the issue lies with the router, or with my Verizon Wireless service.  Before I get into the issue, I’ll mention my Verizon Wireless coverage.

I live on the “edge of service”.  My phone registers one bar.  I know for a fact that I’m not in a good coverage area (in a low lying area, no towers close by, and so on).  Keeping a cell phone call here is a 50 - 50 shot.  Actually, there’s no carrier, even the ones I worked for, that cover my little piece of New Hampshire well.

With all that said, now we’ll move on to the 1 flakey issue with the KR1.  Sometimes it loses the cell signal.  That’s pretty obvious.  I see the WAN light go out, and I know the connection is lost.  But what happens next is what is bothering me.  Once the connection is lost, the KR1 seems to “reset”.  The status light goes red, the WLAN light goes off (WLAN is the Wireless Lan, or WiFi side of the router), my computer looses the WiFi connection, and that’s that.  Then the KR1 seems to reset itself, connect back up, and resume WiFi service.

Really I don’t know if this is a feature or a bug.  I’ll be going through the documentation in greater detail tomorrow to work out the “feature vs. bug” question.  My additional plan of action is to take it on over to Salem, NH., and use it for an hour or two just to see how things go.  If the same issue occurs in a great coverage area I’ll lean toward “bug.”

Don’t take this one issue as a huge issue.  I’m not yet.  I’ve got a feeling it’s my coverage here.  However, I don’t think the device needs to “reset” itself when cell coverage is dropped.

Off to plan on a fun area to park in Salem and test the router further.  Guess I could do the RV’er thing, and plop myself in the Super Wal-Mart parking lot! 

You might be asking yourself, “What is the KR1, and why do I care?” Good questions! Who knows, you might not care, but then again you might. If you’re really interested in ways to connect to the Internet while on the road in your RV, you’ll definitely care.

First off, what is the KR1?  It is a WiFi router. Not too much unique there. WiFi routers are a dime a dozen, and they’re showing up in homes and RVs across the U.S. Here’s the interesting part. You can take a data capable wireless phone, or wireless network card (from a wireless carrier) and connect the KR1 to them. Then the KR1 will connect to the cellular network provider’s wireless network, and you’re on the net.

Maybe that’s not too exciting. We’ve all been able to connect to the Internet through our cell phones and wireless cards the carriers offer for a while now. But with this device you can be your own mobile “hot spot.” After my initial testing I’m fairly enthused. I used a Windows laptop & a Mac laptop and cruised the Internet on both through the KR1. And I did it from inside my trailer, which has no internet connection.

So, why should you care? Well, you can now use more than one computer easily when traveling. If you systems have WiFi in them, this router will let you access the cellular provider’s network from multiple systems simultaneously. And yes, I know the really technical folks will say, “Well, I could set up sharing from my system for other computers too.” Yup, I know all of that, but for the non-technical out there this is an easy way to create your own wireless hotspot easily.

Before you read any further, Please Note:

Before providing the details of what came with the router, it’s setup, and how it works you need to know some things up front. The router is designed to use EVDO / 1X card and EVDO / 1X capable phones. EVDO stands for “Evolution Data Only.” Verizon and Sprint use these technologies. So, if you’re interested in this router, you’d need to be a customer on their networks to use it. I’m sure we’ll see stuff for Cingular and the rest of the gang sooner or later.

In the Box:

The KR1 arrived this afternoon. Plain brown box, FedEx shipping label, and the box was in a plastic bag in case of bad weather (who knows, maybe some people want to know this stuff). The product box itself looked like any standard WiFi Router, or plain vanilla router.

It’s at this point I’ll note, there was also a DC power adapter in the brown box. I ordered that as well. Since I’ll be using the device in my trailer I decided I really needed to be able to power it DC as well as AC. The reason I mention the purchase of the DC power supply is simple. It demonstrates my failure to read all the product documentation. When I opened the router box I found it also came with a DC power supply. Obviously I failed to read ALL the product documentation regarding what came with it. So, I’ve got 2 DC power supplies for it. Always read before buying, and always read before setting up (I should know better, but sometimes I have a moment).

Not too much came in the package. The power supplies, an AC power supply, the router, installation software, a WiFi antenna, and a CAT 5 Lan Cable for initial setup. See the photos below if you want to “wow” yourself on the package and contents.

The KR1 Packaging, and an “extra” DC Adapter

Cotents of the KR1’s Packaging - The lays chips and Yankee Candle were not included

Taking an initial look at the KR1, I wouldn’t really know it was something “new” at first glance. The back side looks like your standard WiFi router. It has several lan ports to plug into if you don’t have WiFi. It also has a spot to put your WiFi antenna into. 2 USB ports, 1 for connecting your cell phone to, and one for standard USB devices. Finally, a PCMCIA slot for a wireless network card. The big differences, the USB for your phone, and PCMCIA slot.

Router Setup - Can it get any easier?

The instruction book is pretty slim. There’s a CD that also comes with the unit, but wasn’t necessary for setup. Basically there are a few simple steps to setup the router.

1. Hook the antenna to the router.
2. Connect your PCMCIA EVDO Card, or phone via USB cable. You need to have already activated your card or phone with your carrier first!
3. Connect the ethernet cable from Port 1 on the router to your computer. This is how you will configure the router on the initial setup.
4. Power the bad boy up!
5. Open your web browser on your computer and go to the address the instructions tell you. You will be prompted to login as “admin”.
6. Run the “Wizard”.
7. Follow all the wizard instructions.
8. Finish, reboot the router, and get ready to start surfing the Internet. Oh, when doing all of this you should be somewhere that is covered by your Wireless network provider. That always helps!

Suffice it to say, I was up and running in under 10 minutes. I think opening the contents, browsing the install guide, and connecting everything took longer than the network setup.

Router Features:

The features on the router are like any other. It has a Firewall (for your security), multiple CAT 5 ports (for ethernet connections), IP filtering, WEP Encryption (to keep snoopy neighbors off your network), and a host of advanced setup options. If you’re concerned about network security, internet gaming, etc., don’t fret. This wireless router has you covered.

Network administration is a simple task. The router can be accessed via your internet browser of choice. The interface is relatively intuitive. No big surprises, and nothing is missing!

Router Operation - It works!

After setting up the KR1 I left it on for several hours. Actually, I moved it out to my trailer, and setup the Windows and Mac systems. Then I proceeded to cruise the web, post some comments on Airstreamforums, read Tour of America, and check out a few other news sites. Incredibly enough, when you want to spend time on the Internet to test something it’s hard to come up with enough things to do.

While testing the router I swung by DSLReports.com. There I checked out the speed of my connection. Only 124 K. A little sad in comparison to the home Cable modem. But still, where I live is on a 1X network, not EVDO. So not too bad considering.

Additionally I checked out DSLReports’ port scan. That’s a tool that will look at your network setup and tell you if you have any vulnerabilities. As it turns out, I had several UDP ports that were noticed. So I’ve got some research to do in order to determine what those ports do, and then close them up with the firewall. If anything big comes out of that I’ll post a follow up for sure.

While testing the connection went dormant several times. That means I wasn’t doing enough on the network in order to keep the network connection up with the wireless carrier. They have a “time out” on their networks for inactive connections. I resolved that very easily. I reset my e-mail’s “check for new messages” to once every 3 minutes. That way, every 3 minutes my e-mail would talk to the mail server, and my connection would look busy. The dormant issue ceased being an issue.

Initial Conclusions on the KR1:

Overall I’m happy with this new wireless EVDO router. It has met my initial criteria that I have when getting a new product:

1. Simple instructions. Easy to read and follow.
2. Simple setup. The router’s interface guided me right through setup.
3. Functioned on the first try. There was no messing around, loading of extra drivers, installation of “proprietary software.” That’s key for me as a user.
4. Full features comparable to current products. Often new products are not quite finished. You find that features you were used to on legacy products are missing. Often it takes a manufacturer several software patches to get the equipment where users want it. Not the case here.
5. Finally, it kept working. I found no real issues with the KR1 router while testing it. Other than the dormancy problem, which is found across the board on cell data connections, nothing else sprang up.

If you’re an RV’er who’s looking for an interesting way to connect to the internet, the KR1 might be worth looking into. Keep in mind, where there’s no wireless carrier, there’s no using their network. If you want a connection that works across the U.S. satellite is still the only way to go. But if you’re not interested in spending that kind of money, maybe you’d like the KR1. Also, keep in mind the wireless carriers are expanding their networks every day.

Costs Involved:

Ok, here’s what the whole thing will run you…..(this is my case specifically).

• $59.00 for a Verizon Wireless EVDO card. You could use your mobile phone with a USB cable, but I wanted to keep my phone available for calls.
• $59.00 per month for Verizon’s Broadband Wireless service.
• $299.00 for the KR1 Router (with shipping, and my purchase of an additional DC power adapter ). In my opinion, the router’s cost is a little steep in comparison to other WiFi routers. Then again, it’s a “new product” and being on the leading edge of new tech always costs more.

So, $360 in equipment, and $59 per month. Is it worth it? Depends on your needs, and if you feel you need to be connected regularly while on the road.

Still looking for more information???

Want more information. Post a comment and let me know. More photos of the device, screen shots of the admin interface, or anything else you’d like to know. Feel free to ask and I’ll be more than happy to try and answer.

I’m actually updating quickly from the KR1!  So, it arrived, was simple to setup, and is now functioning.  Of course a real update will be provided later.  First I’ve got to put this through it’s paces.

Oh, setup time took under 10 minutes!